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Please contact us at 076 322 3830 or email @ info@onarkmist.co.za
Please contact us at 076 322 3830 or email @ info@onarkmist.co.za or email us under the "Contact us" section.
You may experience a few minutes delay after you have placed your order and before you receive the order summary. You should also check your "Spam" inbox, as the message may have been delivered there depending on your email settings. After an hour and you still have not received an email, please contact us under the "Contact us" section. We will verify that the order has been successfully placed and will correct your email address if necessary.
We offer a FREE courier delivery service to your door on orders above R795. Kindly note that any orders below R795, a delivery fee of R125 will be added to you order.
Under normal circumstances, the time it takes from placing your order until it is delivered is approximately: 1 - 2 working days for main centres and 2 - 4 working days for regional areas.
Once your order has been dispatched, you will receive an email with your Dawnwing tracking number.
Purchases via www.monarkmist.co.za will only be delivered within the South African borders. Delivery is done to your selected physical address.
A signature is required upon receipt of your parcel. Dawnwing only accepts the personal signature of the recipient, unless other arrangements were made.
VISA Credit Card or Mastercard or EFT Payments. All Credit Card transactions are processed via our trusted payment gateway PayFast.
All the transactions made on the Monark Mist website are secure. The padlock symbol next to the address bar of the page beginning with "https" indicates that you are on a secure setting. Monark Mist also has a specific security measure to protect your personal information from non-authorized access and use.
A unique code made up of 3 or 4 digits secures remote sale transactions. This code can be found on the back of your credit card in the signature field. It is made up of 3 digits (Visa and MasterCard).
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